Contact information

Brand Name: ALSVIKA
Company Name: Shenzhen Binwan Jijui Technology Co., Ltd.
Statement: "ALSVIKA" is a brand operated by Shenzhen Binwan Jijui Technology Co., Ltd., a company registered in China.

United States Office Address:
480 Apollo Street,
Brea, CA 92821
United States

China Office Address:
No.50, XiaLingPai Road, Longhua District, Shenzhen, Guangdong, China

Phone & WhatsAPP: +1 (626) 476 1213

    To ensure a more timely response to your messages, we recommend contacting us via WhatsApp as your priority. Alternatively, you can also chat with us using the 'Chat With Us' option on our website, but we advise using WhatsApp as it generally offers a faster response time. You can also send emails, but the response time may be slightly slower. We offer services in English and Spanish. If you are not familiar with these two languages, you are also welcome to communicate with us in your native language, and we will do our best to translate your messages into your language for our reply.
    We are committed to strictly protecting your personal information and will never share or disclose it to third parties. Furthermore, we will not send any marketing or promotional communications to your mobile phone or email address. We will only contact you for purposes related to processing your order or providing essential service support.
    Our online chat is staffed by live human agents, NOT automated AI bots!

 

🕒 We offer 24/7 support via Chat, WhatsApp, and Email. Our Customer Service Time:

🌎United States:
Eastern Time (New York, Washington DC): 7:30 PM – 11:30 AM
Central Time (Chicago, Dallas): 6:30 PM – 10:30 AM
Mountain Time (Denver, Phoenix): 5:30 PM – 9:30 AM
Pacific Time (Los Angeles, San Francisco): 4:30 PM – 8:30 AM

🌍Europe:
London (United Kingdom): 12:30 AM – 4:30 PM 
Madrid (Spain): 1:30 AM – 5:30 PM
Paris (France): 1:30 AM – 5:30 PM
Rome (Italy): 1:30 AM – 5:30 PM
Berlin (Germany): 1:30 AM – 5:30 PM
Stockholm (Sweden): 1:30 AM – 5:30 PM
Warsaw (Poland): 1:30 AM – 5:30 PM
Athens (Greece): 1:30 AM – 5:30 PM 
Kyiv (Ukraine): 2:30 AM – 6:30 PM

🌏 Australia:
Sydney (Australia): 9:30 AM – 3:30 PM (next day)
Auckland (New Zealand): 11:30 AM – 3:30 PM (next day)

🌎 South America:
Medellín (Colombia): 6:30 PM – 10:30 AM
Lima (Peru): 6:30 PM – 10:30 AM
Brasília (Brazil): 8:30 PM – 12:30 PM
Santiago (Chile): 7:30 PM – 11:30 AM
Buenos Aires (Argentina): 8:30 PM – 12:30 PM
Mexico City (Mexico): 6:30 PM – 10:30 AM

🌏 Asia:
Istanbul (Turkey): 2:30 AM – 6:30 PM
Riyadh (Saudi Arabia): 2:30 AM – 6:30 PM
Delhi (India): 5:00 AM – 9:00 PM
Jakarta (Indonesia): 6:30 AM – 10:30 PM
Singapore (Singapore): 7:30 AM – 11:30 PM
Manila (Philippines): 7:30 AM – 11:30 PM
Taipei (ROC): 7:30 AM – 11:30 PM
Tokyo (Japan): 8:30 AM – 12:30 AM (next day)
Seoul (South Korea): 8:30 AM – 12:30 AM (next day)

🌍Africa:
Monaco (Monaco): 12:30 AM – 4:30 PM
Cairo (Egypt): 1:30 AM – 5:30 PM
Johannesburg (South Africa): 1:30 AM – 5:30 PM